Shipping & Returns
Shipping Policy
At PrimeGarret, we are committed to delivering quality products with a smooth and reliable shopping experience.
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Orders are typically processed within 1–3 business days.
Delivery times vary depending on the destination and product availability.
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5-10 business days for products shipped from U.S. warehouses.
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10–20 business days for products shipped from international warehouses.
Tracking informationwill be provided once the order has been shipped
Return Policy
Your satisfaction is important to us.
If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery.
To be eligible for a return:
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Items must be unused and in their original condition.
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Products must be returned in the original packaging whenever possible.
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Certain items may not be eligible for return due to hygiene, safety, or manufacturer restrictions.
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Customers are responsible for return shipping costs unless the item arrives damaged, defective or incorrect.
To initiate a return, please contact our support team at:
Once your return is approved and received, refunds will be processed to the original payment method. Processing times may vary depending on your financial institution.
If you receive a damaged or defective item, please contact us immediately so we can resolve the issue as quickly as possible.